Free Delivery Over £30

Terms & Conditions

Welcome to Wicka. By accessing our website and making purchases, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. About Us

Wicka is operated by students. We create and sell hand-designed organisers and 3D-printed accessories. Our registered business address and contact details can be found on our Contact page.

2. Use of Website

By using our website, you agree to:

  • Use the website lawfully and not for any illegal purposes
  • Not attempt to gain unauthorised access to our systems
  • Not interfere with the proper functioning of the website
  • Provide accurate information when placing orders
  • Be at least 13 years of age (or have parental consent)

3. Products and Pricing

Product Descriptions

We strive to display our products as accurately as possible. However:

  • Colours may vary slightly due to screen settings
  • As handmade items, slight variations are normal and part of their charm
  • Dimensions are approximate

Pricing

  • All prices are in British Pounds (GBP) and include VAT where applicable
  • Prices may change without notice, but orders will be charged at the price displayed when placed
  • We reserve the right to correct pricing errors

4. Orders and Payment

Placing Orders

  • Orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • A contract is formed when we confirm your order via email
  • You are responsible for ensuring order details are correct

Payment

  • Payment must be made at the time of ordering
  • We accept major credit and debit cards
  • All transactions are processed securely
  • Your card will be charged when your order is confirmed

5. Delivery

  • We currently deliver to the UK and Ireland
  • Delivery times are estimates and not guaranteed
  • Free shipping is offered on orders over £30 within the UK
  • Risk of loss passes to you upon delivery
  • We are not responsible for delays caused by postal services or customs

For full delivery information, please see our shipping details at checkout.

6. Returns and Refunds

Our returns policy is detailed on our Returns & Refunds page. By making a purchase, you agree to these terms.

7. Intellectual Property

All content on this website is owned by Wicka, including:

  • Logo and branding
  • Product images and descriptions
  • Website design and layout
  • 3D designs and patterns

You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect or consequential losses
  • Our liability is limited to the value of goods purchased
  • We are not responsible for third-party websites linked from our site
  • We do not guarantee uninterrupted access to our website

Nothing in these terms excludes our liability for death, personal injury caused by negligence, or fraud.

9. Consumer Rights

These terms do not affect your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. You have the right to receive goods that are as described, fit for purpose, and of satisfactory quality.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the new terms.

12. Contact

If you have any questions about these Terms & Conditions, please contact us:

Email: wicka@protonmail.com

Subject: Terms Enquiry